Refund policy

Returns

Unused, non-custom products may be returned within 30 days of receipt. A 20% restocking fee applies.

Custom products

Custom products are not eligible for returns.

Contact us

For return instructions or questions about your order, email theflaglady@gmail.com or call 847-895-3426. Customer service is available Monday–Friday, 8:00 a.m.–5:00 p.m. Central Time.